Monday, August 19, 2013

Computer repair can be a complicated task for most. In this time and era when nearly everybody hinges on being connected at home, at their job and on the go, it is so problematic to have one of your electronics malfunction and then make an effort to find out what with it? "Ain't nobody got time for that!"

You get home from work and find out that your personal computer does not start up. Great! Just the thing you needed, now you won't be able to enjoy your everyday serving of Netflix or Hulu that calms you after having a lengthy day. What to do? You have been noticing over the past month or so that your computer has actually been running really sluggish and you are getting all these unusual pop up offers that have nothing to do with what you're looking for. What to do? Your email stopped working and you need it to keep up with work while you are out of the office. What to do?

Should you try and fix it yourself? It's something to consider but do you really want to? We all have things we are good at, and we all have things we hate to do. For me, it's doing laundry. It's just so boring and then I have to fold the clothes! Oh no! Thankfully my wife decided to take over that chore. But for a lot of people dealing with electronic devices is a pain. It's annoying enough when it's working but you cringe at the thought of having to deal with any hardware issues.

Well what should you do? Well the best advice is always to call the geek in your family because they are more than likely happy to help and they probably won't charge you, although I'm sure they wouldn't mind a slice of pizza or some Chinese food after they're done solving your problem. Food and computers don't usually mix but in this instance it's always welcome!

However, not all of us are fortunate enough to have a family member that speaks technology.

My professional recommendation would be to use a professional computer repair services company, for several reasons:

1. It will save you time. Trying to find out what is wrong with your device and researching can take time, if your are not familiar with it, it can take a lot longer than you would like it to. It could lead to precious time wasted and if you have no idea what you are doing it can also result in even more harm to your device.

2. Computer repair service pros are quite educated. They have experience in dealing with technology and usually are educated in the most advanced technology so they are well qualified to make a reliable analysis and come to a diagnosis about your device within a short period of time.

3. The computer repair professional is trained to handle and repair devices. They are way less likely to cause further damage to it. They already have a feeling for the things they can and cannot do, and would not be willing to risk damaging your device by using trial and error to fix your machine. It would not be beneficial to both parties. The customer would get really displeased and he would lose their business and probably get a lousy assessment.

Having someone else work on your computer or device can definitely be concerning for people at times. A lot of people are worried about privacy and having people steal their files off their computers but like I said most of these companies are professionals and are not willing to risk a bad review, that's obviously bad for business and it's a smudge on their reputation. If you were handing off your computer to a 15 year old kid then I would think long and hard before I do something like that and weigh the pros and cons of your decision. Not to say that a 15 year old could not fix your computer problem but it's much less likely.

I advise that if you're intending on employing a freelancer (which is perfectly OK), do your homework. Request their Facebook page, twitter username and linkedIn page. If they would like to work for you they should be very happy to share some of their information with you. I would also request a resumé, if they do have the experience they say they do then they should have some information on their resumé that is going to give them believability.

My word of advice is to keep away from any big name computer repair company (a place with quite a few locations statewide or countrywide). They are quite often high priced and their work is not necessarily top notch. I speak from experience. I would say try a neighborhood company. There are several local independent computer repair services that offer precisely the same or if not, better services than the big corporate companies and for a better price and they are usually more accommodating.

I am hoping this assists in easing the stress of computer repairs for everyone


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